Privacy Policy
Last updated: March 16, 2026
LookOwt ("we," "us," or "our") is operated by Glodux Digital Labs Inc. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application and related services (collectively, the "Service").
1. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, phone number, and profile details you provide when creating an account.
- Location Data: With your permission, we collect real-time and background location data to power safety features such as location sharing, geofence alerts, and emergency SOS.
- Device Information: Device type, operating system, unique device identifiers, and push notification tokens.
- Usage Data: Information about how you interact with the Service, including features used, timestamps, and app performance data.
- Contacts: With your permission, we may access your contacts to help you invite people to your Safety Circle.
- User-Generated Content: Incident reports, messages, photos, or other content you submit through the Service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Enable safety features including real-time location sharing, emergency SOS alerts, and geofence notifications.
- Send you important notifications, alerts, and service-related communications.
- Respond to your inquiries and provide customer support.
- Analyze usage patterns to improve the user experience.
- Detect, prevent, and address technical issues, fraud, or security threats.
- Comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share your data in the following circumstances:
- With Your Safety Circle: Location and status information is shared with people you explicitly add to your Safety Circle.
- Community Features: Incident reports and alerts you post may be visible to other users in your area.
- Service Providers: We work with trusted third-party providers who assist in operating the Service (e.g., hosting, analytics, push notifications). These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose information if required by law, legal process, or government request, or to protect the rights, safety, or property of LookOwt, our users, or the public.
- Emergency Services: In an emergency situation, your location and relevant information may be shared with emergency responders.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your data within a reasonable timeframe, except where retention is required by law.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption of data in transit and at rest. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and Portability: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Withdraw Consent: Withdraw consent for data processing at any time (e.g., disable location sharing in your device settings).
- Opt-Out: Opt out of promotional communications by following the unsubscribe link in our emails.
To exercise any of these rights, please contact us at info@lookowt.app.
7. Children's Privacy
LookOwt is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at info@lookowt.app and we will promptly delete it.
8. Third-Party Links and Services
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy within the app or on our website and updating the "Last updated" date above. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
